We respect your privacy.
Your personal information is never made available to other organisations or
companies for the purposes of marketing. Your information will only be
used for the purpose for which it is supplied.
What is the Australian
Readers' Challenge (ARC)?
The Australian Readers' Challenge is a fundraising initiative of the Australian
Bookselling and Publishing industry in association with The Fred Hollows
Foundation and Ian Thorpe's Fountain for youth Trust.
ARC is guided by a comittee with
representatives from the bookselling industry, the publishing industry, the
education sector and our two charity partners.
The ARC website is managed and owned by Riverbend Books, the founding
ARC bookseller. Riverbend Books is located at 193 Oxford St, Bulimba Q
4171 (Riverbend Group PTY Ltd, ABN 92 097 885 973). The website
www.readerschallenge.com.au is a registered business name of the
Riverbend Group (QLD BN19729868).
About this policy
This page details our practices regarding the collection, use and disclosure of
your personal information on the Australian Readers' Challenge (ARC) website (www.readerschallenge.com.au).
We will only only use the
personal information we collect from you lawfuly in accordance with the Privacy
Act 1988 (Cth) and according to the guidelines set out by the document
'Guidelines to the National Privacy Principles'.
What is personal information?
Personal information is information that could identify you. Examples of
personal information include your name, address, telephone number and email
address.
Why do we collect personal
information?
We need to collect, use and disclose your personal information so that you can
participate in ARC. This information includes your name, your email address,
your postal address and your phone number.
How we collect your personal
information?
We generally collect your personal information when you visit the ARC website
or contact us by email. This is information given by you at the
time when you register for ARC (either as individual, family, school, bookclub,
library or other organisation), make a donation or registration
payment, vote for an ARC book or make an enquiry.
We will not collect your personal
information from third parties.
What do we use your personal
information for?
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To email you with information regarding ARC
-
To process ARC registration payments
-
To contact you in the event of any communication requested by you or
initiated by us (e.g. to confirm or check your details).
Security
We collect and securely store any personal information that you provide.
The ARC site uses the SSL (Secure Sockets Layer) protocol standard to protect
your personal information from interception by unauthorised parties
as it travels from your computer to our servers.
We do not store your credit card details at any time
To provide the best possible security all credit card payments made
online are handled on our behalf through the secure servers of
eWay. eWay has multiple firewalls to protect important data and
utilises 1024 bit data enryption. No credit card information is stored on
eWay's webservers.
The accuracy of your personal information
We endeavour to maintain your personal information as accurately as reasonably
possible. However, we rely on the accuracy of personal information as provided
to us both directly and indirectly. We encourage you to contact us if the
personal information we hold about you is incorrect or to notify us of a change
in your personal information. Our contact details are set out below.
How can you correct your personal information?
If you wish to obtain the personal information we hold about you, or to request
us to correct any information please contact us by;
Cookies
We use cookies on this website. The use of cookies is an industry
standard, and you'll find cookies at most major websites. A cookie is a
small data element stored by your web browser on your computer
system. Our cookies do not store your email address or other
personal information about you. Our cookies do not detect anything else
you have stored on your computer.
We also use a persistent cookie to record your votes for ARC books.
This cookie will remain on your computer so that you do not have to set your
preference every time you visit our website. This cookie is called ARCVote
and is set to expire if you do not re-visit our website for 100 days, at which
point it will automatically be deleted by your system.
Browsing the website
When you visit and browse through the ARC website, we collect general
information for statistical and maintenance purposes that enables us to
continually evaluate the performance of this website. This information
contains no personal information relating to you and will not be made available
to other organisations or companies.
What is our privacy relationship with third party websites?
The ARC website includes hyperlinks to enable you to access a number of other
websites by clicking on these hyperlinks. These other websites include
those of ARC booksellers, publishers and other supporters. The third
party websites are not subject to this Privacy Statement. We recommend that you
read their privacy and security policies to understand how they deal with your
personal information online.
If you have any comments or questions about our Privacy Policy, please contact
Nicholas Hughes, the ARC website manager at
info@readerschallenge.com.au or by post at 'The Website Manager',
Riverbend Books, 193 Oxford St,Bulimba Qld 4171.